How do I recognise legitimate Double Eleven emails or communications?

Please be aware of phishing emails or communications. Double Eleven will never ask for any personal information.

If you receive any emails which ask you to provide any information, or if the email contains a large amount of typos and grammatical errors, please contact us directly at support@double11.com.

My region does not have dedicated servers, how do I find the best server for me to play in?

If you live in South America the best option for you will be the North American servers and if you live in Africa the best option will be the European servers. Always be sure to check which of the servers provides the least amount of network latency (ping).

Who is developing Rust Console Edition?

Rust Console Edition is being published and developed by Double Eleven.

What platforms is Rust Console Edition available on?

Rust Console Edition is available on PlayStation®4 and Xbox One.

Can I play the Rust Console Edition on my Xbox Series X|S or PlayStation 5 console?

Rust Console Edition is primarily focused on Xbox One and PS4. On Xbox Series X|S and PlayStation 5, through their respective backwards compatibility modes, the game will work. However, we have not completed our implementation of these compatibility modes and as such you may experience higher levels of instability and unexpected behaviour.

Where can I find more information about the game and its updates?

Currently we have a Notion website live that you can visit to keep up to date with everything related to the latest Rust Console Edition updates, and you can also follow our official Twitter page @playrustconsole or join our Discord server to keep up with the latest announcements for the game.